Shipping policy
Processing Time:
All orders are processed within 2–3 business days. You will receive an email notification with tracking details once your order has shipped.
Shipping Rates:
We offer flat-rate shipping based on your location. Shipping costs will be calculated at checkout.
Domestic Shipping:
- Standard shipping: 3–7 business days (depending on location).
- Expedited shipping is available at checkout for faster delivery.
International Shipping:
We currently offer international shipping to select countries. Delivery times vary depending on the destination, but typically range from 7–21 business days.
Order Issues:
If you experience any issues with your order or shipping (such as delays, damaged items, or incorrect products), please contact our customer service team at [Info@sstrnd.com]. We will be happy to assist you and ensure your satisfaction.
Packaging:
We take great care in packaging our products securely to prevent damage during transit. All orders are shipped in eco-friendly, branded packaging to ensure your items arrive safely and stylishly.
Return & Refund Policy:
Due to the personal nature of our products, we do not accept returns or exchanges. However, if there’s a problem with your order, please reach out to us within 7 days of receiving it, and we will assist in resolving the issue.